What to say at the door

Hello, my name is and I am volunteering for the Heart and Stroke Foundation this February. Has anyone you know been affected by heart disease or stroke? (Listen to their story and tell your personal story) I'm volunteering to canvass this month to collect funds that will create more heart disease and stroke survivors — can I count on your support? (see chart below for responses)

POTENTIAL DONOR YOUR RESPONSE YOUR ACTION
"Yes, you can.” “Thank you so much!” Issue a receipt for donations above $15 or upon request, and hand the donor a Door Hanger.
“Yes, but how much should I give?” “Any amount is welcome; we encourage you to give what you can. Every dollar helps fund heart disease and stroke research, prevention and recovery programs that create survivors.” Issue a receipt for donations above $15 or upon request, and hand out a Door Hanger.
“I’ve already given through another Foundation event/program.” “That’s great! Thank you so much. Please take this Door Hanger to learn how your donation is making a difference.” Hand out a Door Hanger. Show your neighbour the enclosed wallet card that provides valuable information such as the signs of a heart attack.
“No.” “Thank you for your taking the time to answer the door. Please take this Door Hanger to find out the difference donations can make. If you change your mind, you can still donate using the website detailed on this piece or by mailing a cheque to the address shown.” Hand out a Door Hanger. Show your neighbour where the web address is on the Door Hanger, and the enclosed wallet card that provides valuable information such as the signs of a heart attack.
“I don’t have any money on me.” “I’d be happy to accept a personal cheque, or I can come back to collect your cash donation (if asked to return, ask for a specific day and time and make note on the back cover of your kit.” If not asked to return, hand out a Door Hanger. Show your neighbour where the web address is on the Door Hanger if they would prefer to donate online.
“I don’t have the time right now.” “That’s OK. When would be a good time for me to come back?” Schedule another visit or, if the individual doesn’t offer a new time, hand out a Door Hanger and point out the mailing address and website in case they decide to donate to you online later.
“How will my donation be used”? Refer to the inside pouch of your Canvasser Kit where it states that The Foundation:
  • Invested $38 million in life-saving heart disease and stroke research in 2013, supporting nearly 1,500 researchers across Canada.
  • Placed 6,500 life-saving automated external defibrillators (AEDs) in communities across Canada to increase someone’s chance of surviving cardiac arrest.
  • Funded the development of life-saving treatments that created 165,000 survivors last year.
If a donation is given: issue a receipt for donations above $15 or upon request, and hand the donor a Door Hanger.
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